Receptionists and Information Clerks
SOC 43-4171 · 2024-2034
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
How the U.S. Department of Labor describes this work. Published in English only.
The job this trains for
- Typical pay in California
- $45,143per year
- Projected openings
- 112,320
- Projected change
- +5.3%
- Usually needs
- High school diploma or equivalent
Bright Outlook — a U.S. Department of Labor designation
Numerous Job Openings
The Department's own designation, made from its national projections. It is not this project's assessment and it is not California's: every other figure on this page comes from California's projection, which can point the other way and for some occupations does.
Skills this work uses most
O*NET, the U.S. Department of Labor's occupation database, rates how important each of these is to this work, and they are listed in that order, most important first. The ratings themselves are not shown, because the data carries the number without the scale it was measured on. The names are as published, in English.
- Speaking
- Active Listening
- Service Orientation
- Critical Thinking
- Social Perceptiveness
- Reading Comprehension
Pay by region
| Region | Typical pay in California | Projected openings |
|---|---|---|
| Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties) | $49,994 | 7,510 |
| San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties) | $48,488 | 5,090 |
| San Rafael MD (Marin County) | $47,265 | 730 |
| San Jose-Sunnyvale-Santa Clara MSA (San Benito and Santa Clara Counties) | $46,694 | 6,300 |
| Vallejo MSA (Solano County) | $46,562 | 1,020 |
| Napa MSA (Napa County) | $46,419 | 410 |
| Santa Rosa-Petaluma MSA (Sonoma County) | $46,408 | 1,620 |
| Anaheim-Santa Ana-Irvine MD (Orange County) | $45,258 | 11,790 |
| Los Angeles-Long Beach-Glendale MD (Los Angeles County) | $45,245 | 27,280 |
| Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties) | $44,529 | 7,310 |
| North Valley-Northern Mountains Region (Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Sierra, Siskiyou, Tehama, and Trinity Counties) | $43,170 | 720 |
| Eastern Sierra-Mother Lode Region (Alpine, Amador, Calaveras, Inyo, Mariposa, Mono, and Tuolumne Counties) | $42,527 | 350 |
| San Diego-Chula Vista-Carlsbad MSA (San Diego County) | $42,496 | 9,460 |
| Santa Maria-Santa Barbara MSA (Santa Barbara County) | $42,496 | 1,370 |
| Stockton-Lodi MSA (San Joaquin County) | $41,607 | 1,570 |
| Santa Cruz-Watsonville MSA (Santa Cruz County) | $41,525 | 880 |
| Hanford-Corcoran MSA (Kings County) | $41,096 | 220 |
| North Coast Region (Del Norte, Humboldt, Lake, and Mendocino Counties) | $41,096 | 710 |
| Yuba City MSA (Sutter and Yuba Counties) | $40,933 | 340 |
| Oxnard-Thousand Oaks-Ventura MSA (Ventura County) | $40,494 | 2,170 |
| San Luis Obispo-Paso Robles MSA (San Luis Obispo County) | $40,484 | 1,100 |
| Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties) | $39,830 | 8,460 |
| Chico MSA (Butte County) | $39,768 | 430 |
| Visalia MSA (Tulare County) | $39,135 | 860 |
| Bakersfield-Delano MSA (Kern County) | $39,064 | 1,830 |
| Redding MSA (Shasta County) | $39,064 | 510 |
| El Centro MSA (Imperial County) | $38,696 | 250 |
| Fresno MSA (Fresno and Madera Counties) | $38,522 | 3,050 |
| Merced MSA (Merced County) | $38,246 | 460 |
| Modesto MSA (Stanislaus County) | $38,246 | 1,230 |
Similar work
O*NET, the U.S. Department of Labor's occupation database, names these as occupations involving work similar to this one — its own reading of the job, not a grouping by code. They keep O*NET's order, and only those California publishes a projection for are shown.
| The job this trains for | Typical pay in California | Projected openings | Projected change |
|---|---|---|---|
| Medical Secretaries and Administrative Assistants | $55,779 | 128,130 | +12.6% |
| Office Clerks, General | $49,607 | 356,700 | -4.5% |
| Customer Service Representatives | $50,733 | 219,040 | -5.6% |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $56,711 | 182,240 | +1.4% |
| Switchboard Operators, Including Answering Service | $49,996 | 5,300 | -23.9% |
| Executive Secretaries and Executive Administrative Assistants | $91,106 | 62,570 | +1.3% |
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