Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate (Vouchers Included) - Ed2Go

Cost: $3,445
Length: 52 weeks
Working 6 months later: Not reported

Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.

What happened to people who took this

No outcomes reported for this program

About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.

The jobs this trains for

This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.

Trains for more than one job. The outlook shown is the weakest of them.

No regional figures for this program's city

Pittsburg is not one of the metropolitan or rural areas California names when it publishes wages and openings. A neighbouring area's figures would look exactly like a correct answer, so none are shown and the statewide figures stand alone. About half of California's programs are in this position.

First-Line Supervisors of Office and Administrative Support Workers

Job ads may call this: Office Manager · Office Supervisor · Accounting Manager · Office Coordinator

Some of what people in this job do. The Department rates how important each one is, and they appear in that order.

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

Show 3 more things this job involves

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Recruit, interview, and select employees.

Typical pay in California: $79,426per year
Projected openings: 146,890
Projected change: +1.9%
Usually needs: High school diploma or equivalent

Getting in

Experience needed first: Under 5 years in a related job
Training after you are hired: None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.

What people in this job actually studied

Most common: Four-year degree — 28% of the people doing this work.

California says this job usually needs: High school diploma or equivalent. 3% of the people doing it went less far than that.

No high school diploma: 3%
High school diploma: 21%
Started college, no degree: 26%
Two-year degree: 13%
Four-year degree: 28%
Master's degree: 8%
Doctorate or professional degree: 1%

This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.

Executive Secretaries and Executive Administrative Assistants

Pay, hiring, and what people studied

Job ads may call this: Office Assistant · Administrative Aide · Executive Assistant · Executive Secretary

Manage and maintain executives' schedules.
Process payroll information.
Make travel arrangements for executives.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

Typical pay in California: $91,106per year
Projected openings: 62,570
Projected change: +1.3%
Usually needs: High school diploma or equivalent

Getting in

Experience needed first: Under 5 years in a related job
Training after you are hired: None

Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.

What people in this job actually studied

Most common: Four-year degree — 34% of the people doing this work.

California says this job usually needs: High school diploma or equivalent. 1% of the people doing it went less far than that.

No high school diploma: 1%
High school diploma: 15%
Started college, no degree: 28%
Two-year degree: 14%
Four-year degree: 34%
Master's degree: 7%
Doctorate or professional degree: 1%

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Pay, hiring, and what people studied

Job ads may call this: Secretary · Staff Assistant · Office Assistant · Administrative Clerk

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Create, maintain, and enter information into databases.

Show 2 more things this job involves

Use computers for various applications, such as database management or word processing.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Typical pay in California: $56,711per year
Projected openings: 182,240
Projected change: +1.4%
Usually needs: High school diploma or equivalent

Getting in

Experience needed first: None
Training after you are hired: Under a month

No earlier job experience is expected, and new hires are not put through a long training period. For work like this, a program is usually the way in.

What people in this job actually studied

Most common: Started college, no degree — 29% of the people doing this work.

California says this job usually needs: High school diploma or equivalent. 3% of the people doing it went less far than that.

No high school diploma: 3%
High school diploma: 26%
Started college, no degree: 29%
Two-year degree: 15%
Four-year degree: 22%
Master's degree: 5%
Doctorate or professional degree: 0.8%

Program details

This program provides online instruction, e-learning, or distance learning only.

Certified Administrative Professional (CAP) is one of the most valuable credentials an administrative professional can hold. When held with a Microsoft Office Specialist Associate certification, you demonstrate that you can perform all administrative assistant duties and responsibilities at the highest level.This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and Microsoft Associate certification. You will learn the fundamentals of workplace administration, including organizational communication, records management, and human resources. You will then learn advanced skills for using programs in the Microsoft Office suite.By course completion, you will be fully prepared to take the CAP exam and the MO-200 and MO-201 (Excel), MO-100 and MO-101 (Word), MO-300 and MO-310 (PowerPoint), and MO-400 (Outlook) exams. To earn the Microsoft Office Specialist (MOS) Associate Certification, you must successfully complete 3 Associate level (MOS) exams of your choosing.This course offers enrollment with vouchers. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.

Provider's website →

Someone else may be able to pay for this

This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.

The place to ask is an America's Job Center of California

A comprehensive center is where all the required partner programs can be reached; an affiliate site offers some of them. California's Employment Development Department directs people to CareerOneStop's finder to locate one. Contacting a center before traveling is worth it — the state notes that its own staff are not physically present at every location.

The rule: 20 CFR 678.305 — What is a comprehensive one-stop center? · 20 CFR 678.310 — What is an affiliated site? · California EDD — Office Locator

Concord America`s Job Center of California / East Bay WorksComprehensive center
Phone: 925-671-4500
4071 Port Chicago HighwaySuite 250Concord, CA 94520about 6.2 miles away
Hours: M-F 8:30 am-5:00 pm
Has a veterans' representative
America`s Job Center of California - FairfieldAffiliate site
Phone: 707-863-3500
500 Chadbourne RoadSuite AFairfield, CA 94534about 18.2 miles away
Hours: Monday - Friday, 8:00am to 5:00pm
America`s Job Center of California - VallejoComprehensive center
Phone: 707-648-4024
1440 Marin StreetVallejo, CA 94590about 20.1 miles away
Hours: Monday - Friday 8am- 5:00 pm
Has a veterans' representative

Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.

Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List

How this gets paid for, and what to ask →

Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.

The rules cited here, and the state and federal sites linked to, are published in English.

How this site gets its figures, and what they do not tell you →