Bill and Account Collectors
SOC 43-3011 · 2024-2034
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
How the U.S. Department of Labor describes this work. Published in English only.
Shrinking -9.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.
The job this trains for
- Typical pay in California
- $59,301per year
- Projected openings
- 11,890
- Projected change
- -9.2%
- Usually needs
- High school diploma or equivalent
Skills this work uses most
O*NET, the U.S. Department of Labor's occupation database, rates how important each of these is to this work, and they are listed in that order, most important first. The ratings themselves are not shown, because the data carries the number without the scale it was measured on. The names are as published, in English.
- Speaking
- Active Listening
- Social Perceptiveness
- Persuasion
- Writing
- Critical Thinking
Pay by region
| Region | Typical pay in California | Projected openings |
|---|---|---|
| San Jose-Sunnyvale-Santa Clara MSA (San Benito and Santa Clara Counties) | $72,693 | 490 |
| San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties) | $72,642 | 890 |
| Napa MSA (Napa County) | $68,382 | 60 |
| San Rafael MD (Marin County) | $66,870 | 50 |
| Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties) | $64,754 | 540 |
| San Luis Obispo-Paso Robles MSA (San Luis Obispo County) | $64,163 | 110 |
| Santa Maria-Santa Barbara MSA (Santa Barbara County) | $60,802 | 140 |
| Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties) | $59,453 | 570 |
| Los Angeles-Long Beach-Glendale MD (Los Angeles County) | $58,461 | 4,360 |
| Santa Cruz-Watsonville MSA (Santa Cruz County) | $56,511 | 60 |
| Salinas MSA (Monterey County) | $54,805 | 50 |
| Santa Rosa-Petaluma MSA (Sonoma County) | $54,734 | 90 |
| Visalia MSA (Tulare County) | $54,703 | 110 |
| Chico MSA (Butte County) | $54,356 | 60 |
| San Diego-Chula Vista-Carlsbad MSA (San Diego County) | $54,172 | 1,380 |
| Anaheim-Santa Ana-Irvine MD (Orange County) | $54,000 | 2,110 |
| Fresno MSA (Fresno and Madera Counties) | $53,273 | 230 |
| Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties) | $53,181 | 1,050 |
| North Valley-Northern Mountains Region (Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Sierra, Siskiyou, Tehama, and Trinity Counties) | $51,537 | 50 |
| Stockton-Lodi MSA (San Joaquin County) | $50,770 | 110 |
| Merced MSA (Merced County) | $50,535 | 30 |
| Modesto MSA (Stanislaus County) | $50,535 | 160 |
| Yuba City MSA (Sutter and Yuba Counties) | $50,035 | 40 |
| El Centro MSA (Imperial County) | $48,431 | 30 |
| Bakersfield-Delano MSA (Kern County) | $48,339 | 200 |
| North Coast Region (Del Norte, Humboldt, Lake, and Mendocino Counties) | $42,751 | 60 |
| Vallejo MSA (Solano County) | Not reported | 80 |
Similar work
O*NET, the U.S. Department of Labor's occupation database, names these as occupations involving work similar to this one — its own reading of the job, not a grouping by code. They keep O*NET's order, and only those California publishes a projection for are shown.
| The job this trains for | Typical pay in California | Projected openings | Projected change |
|---|---|---|---|
| Tax Examiners and Collectors, and Revenue Agents | $75,353 | 7,640 | +4.3% |
| Customer Service Representatives | $50,733 | 219,040 | -5.6% |
| Tellers | $48,010 | 19,760 | -18.1% |
| Billing and Posting Clerks | $57,591 | 44,130 | +4.8% |
| Bookkeeping, Accounting, and Auditing Clerks | $60,632 | 178,570 | -4.1% |
| Insurance Claims and Policy Processing Clerks | $58,144 | 18,100 | -6.3% |
Leads to — 2
Medical Biller
East Los Angeles Skills Center - LAUSD · Los Angeles · $2,220
Medical Billing/Medical Front Office Assistant
West Valley Occupational Center - LAUSD · Woodland Hills · $2,735