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Insurance Claims and Policy Processing Clerks

SOC 43-9041 · 2024-2034

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

How the U.S. Department of Labor describes this work. Published in English only.

Shrinking -6.3%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

The job this trains for

Typical pay in California
$58,144per year
Projected openings
18,100
Projected change
-6.3%
Usually needs
High school diploma or equivalent

Skills this work uses most

O*NET, the U.S. Department of Labor's occupation database, rates how important each of these is to this work, and they are listed in that order, most important first. The ratings themselves are not shown, because the data carries the number without the scale it was measured on. The names are as published, in English.

  1. Time Management
  2. Reading Comprehension
  3. Speaking
  4. Critical Thinking
  5. Active Listening
  6. Writing

Pay by region

RegionTypical pay in CaliforniaProjected openings
San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties)$63,4341,100
North Valley-Northern Mountains Region (Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Sierra, Siskiyou, Tehama, and Trinity Counties)$63,19230
Santa Rosa-Petaluma MSA (Sonoma County)$61,742180
Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)$61,564980
Santa Cruz-Watsonville MSA (Santa Cruz County)$61,129100
Vallejo MSA (Solano County)$56,940180
North Coast Region (Del Norte, Humboldt, Lake, and Mendocino Counties)$54,80550
Oxnard-Thousand Oaks-Ventura MSA (Ventura County)$54,254190
Merced MSA (Merced County)$54,17270
Modesto MSA (Stanislaus County)$54,172130
Redding MSA (Shasta County)$53,457150
Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties)$52,9671,580
Napa MSA (Napa County)$51,91430
Stockton-Lodi MSA (San Joaquin County)$51,097320
San Diego-Chula Vista-Carlsbad MSA (San Diego County)$50,9952,330
Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties)$50,5971,390
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$50,5183,950
Anaheim-Santa Ana-Irvine MD (Orange County)$50,2582,030
Santa Maria-Santa Barbara MSA (Santa Barbara County)$50,025140
Bakersfield-Delano MSA (Kern County)$49,616150
Visalia MSA (Tulare County)$48,952100
Fresno MSA (Fresno and Madera Counties)$48,400660
Chico MSA (Butte County)$47,982100
San Luis Obispo-Paso Robles MSA (San Luis Obispo County)$47,44040
San Rafael MD (Marin County)Not reported50

Similar work

O*NET, the U.S. Department of Labor's occupation database, names these as occupations involving work similar to this one — its own reading of the job, not a grouping by code. They keep O*NET's order, and only those California publishes a projection for are shown.

The job this trains forTypical pay in CaliforniaProjected openingsProjected change
Customer Service Representatives$50,733219,040-5.6%
Eligibility Interviewers, Government Programs$65,02328,150+5.4%
Billing and Posting Clerks$57,59144,130+4.8%
Loan Interviewers and Clerks$58,65610,410-6%
Bookkeeping, Accounting, and Auditing Clerks$60,632178,570-4.1%
Office Clerks, General$49,607356,700-4.5%

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