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Claims Adjusters, Examiners, and Investigators

SOC 13-1031 · 2024-2034

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

How the U.S. Department of Labor describes this work. Published in English only.

Shrinking -7.7%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.

The job this trains for

Typical pay in California
$93,330per year
Projected openings
14,440
Projected change
-7.7%
Usually needs
High school diploma or equivalent

Skills this work uses most

O*NET, the U.S. Department of Labor's occupation database, rates how important each of these is to this work, and they are listed in that order, most important first. The ratings themselves are not shown, because the data carries the number without the scale it was measured on. The names are as published, in English.

  1. Reading Comprehension
  2. Critical Thinking
  3. Active Listening
  4. Speaking
  5. Judgment and Decision Making
  6. Writing

Pay by region

RegionTypical pay in CaliforniaProjected openings
Merced MSA (Merced County)$107,30330
Modesto MSA (Stanislaus County)$107,30350
Salinas MSA (Monterey County)$107,30360
Oakland-Fremont-Berkeley MD (Alameda and Contra Costa Counties)$103,4501,260
Chico MSA (Butte County)$100,75420
Vallejo MSA (Solano County)$100,418140
San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties)$99,843500
Stockton-Lodi MSA (San Joaquin County)$99,002160
San Jose-Sunnyvale-Santa Clara MSA (San Benito and Santa Clara Counties)$98,829210
Santa Maria-Santa Barbara MSA (Santa Barbara County)$97,70950
Visalia MSA (Tulare County)$96,33430
San Rafael MD (Marin County)$96,17650
North Valley-Northern Mountains Region (Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Sierra, Siskiyou, Tehama, and Trinity Counties)$96,05910
Santa Rosa-Petaluma MSA (Sonoma County)$95,89680
Los Angeles-Long Beach-Glendale MD (Los Angeles County)$93,3653,290
North Coast Region (Del Norte, Humboldt, Lake, and Mendocino Counties)$91,11920
Santa Cruz-Watsonville MSA (Santa Cruz County)$89,64240
Fresno MSA (Fresno and Madera Counties)$86,943380
Sacramento-Roseville-Folsom MSA (El Dorado, Placer, Sacramento, and Yolo Counties)$86,9431,370
Anaheim-Santa Ana-Irvine MD (Orange County)$86,3861,110
Oxnard-Thousand Oaks-Ventura MSA (Ventura County)$86,04680
San Luis Obispo-Paso Robles MSA (San Luis Obispo County)$85,92410
San Diego-Chula Vista-Carlsbad MSA (San Diego County)$84,6411,760
Riverside-San Bernardino-Ontario MSA (Riverside and San Bernardino Counties)$82,6441,050
Redding MSA (Shasta County)$82,532140
Hanford-Corcoran MSA (Kings County)$81,50420
Bakersfield-Delano MSA (Kern County)$78,672170
Napa MSA (Napa County)$76,17720

Similar work

O*NET, the U.S. Department of Labor's occupation database, names these as occupations involving work similar to this one — its own reading of the job, not a grouping by code. They keep O*NET's order, and only those California publishes a projection for are shown.

The job this trains forTypical pay in CaliforniaProjected openingsProjected change
Insurance Claims and Policy Processing Clerks$58,14418,100-6.3%
Eligibility Interviewers, Government Programs$65,02328,150+5.4%
Customer Service Representatives$50,733219,040-5.6%
Tax Examiners and Collectors, and Revenue Agents$75,3537,640+4.3%
Financial Specialists, All Other$82,16611,860+6.7%
Compensation, Benefits, and Job Analysis Specialists$92,94411,130+6.6%

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