Business: Management & Leadership Studies
Diablo Valley College · Pleasant Hill, CA
- Cost
- $2,455
- Length
- 16 weeks
- Working 6 months later
- Not reported
Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.
What happened to people who took this
- People enrolled
- 21
No outcomes reported for this program
About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.
The jobs this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Trains for more than one job. The outlook shown is the weakest of them.
No regional figures for this program's city
Pleasant Hill is not one of the metropolitan or rural areas California names when it publishes wages and openings. A neighbouring area's figures would look exactly like a correct answer, so none are shown and the statewide figures stand alone. About half of California's programs are in this position.
General and Operations Managers
Job ads may call this: Store Manager · Center Manager · Business Manager · District Manager
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Direct administrative activities directly related to making products or providing services.
Show 2 more things this job involves
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Prepare staff work schedules and assign specific duties.
- Typical pay in California
- $126,477per year
- Projected openings
- 264,410
- Projected change
- +6.7%
- Usually needs
- Bachelor's degree
Getting in
- Experience needed first
- 5 years or more in a related job
- Training after you are hired
- None
Most people hired for this job have already spent 5 years or more in a related one. Finishing this program may not be enough on its own. Ask the provider who hires their graduates, and what those people did before.
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
What people in this job actually studied
Most common: Four-year degree — 33% of the people doing this work.
California says this job usually needs: Bachelor's degree. 53% of the people doing it went less far than that.
- No high school diploma
- 3%
- High school diploma
- 17%
- Started college, no degree
- 23%
- Two-year degree
- 10%
- Four-year degree
- 33%
- Master's degree
- 12%
- Doctorate or professional degree
- 2%
This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.
Sales Managers
Pay, hiring, and what people studied
Job ads may call this: Sales Manager · Sales Director · Sales Supervisor · District Sales Manager
- Oversee regional and local sales managers and their staffs.
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.
Show 3 more things this job involves
- Review operational records and reports to project sales and determine profitability.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
- Typical pay in California
- $137,173per year
- Projected openings
- 88,500
- Projected change
- +2.9%
- Usually needs
- Bachelor's degree
Getting in
- Experience needed first
- Under 5 years in a related job
- Training after you are hired
- None
Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.
What people in this job actually studied
Most common: Four-year degree — 46% of the people doing this work.
California says this job usually needs: Bachelor's degree. 40% of the people doing it went less far than that.
- No high school diploma
- 2%
- High school diploma
- 11%
- Started college, no degree
- 19%
- Two-year degree
- 8%
- Four-year degree
- 46%
- Master's degree
- 13%
- Doctorate or professional degree
- 2%
Administrative Services Managers
Pay, hiring, and what people studied
Job ads may call this: Administrator · Business Manager · Administrative Manager · Administrative Officer
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Hire and terminate clerical and administrative personnel.
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Show 3 more things this job involves
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Typical pay in California
- $110,717per year
- Projected openings
- 37,770
- Projected change
- +7.1%
- Usually needs
- Bachelor's degree
Getting in
- Experience needed first
- Under 5 years in a related job
- Training after you are hired
- None
Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.
What people in this job actually studied
Most common: Four-year degree — 33% of the people doing this work.
California says this job usually needs: Bachelor's degree. 48% of the people doing it went less far than that.
- No high school diploma
- 2%
- High school diploma
- 14%
- Started college, no degree
- 21%
- Two-year degree
- 11%
- Four-year degree
- 33%
- Master's degree
- 17%
- Doctorate or professional degree
- 2%
Program details
This is a hybrid or blended program providing both in-person and online instruction.
The management and leadership studies certificate provides career opportunities as an administrative analyst, office manager, small business owner, operations manager, program coordinator, human resources professional, facilities manager, organizational development specialist, branch manager, or shift supervisor.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
The place to ask is an America's Job Center of California
A comprehensive center is where all the required partner programs can be reached; an affiliate site offers some of them. California's Employment Development Department directs people to CareerOneStop's finder to locate one. Contacting a center before traveling is worth it — the state notes that its own staff are not physically present at every location.
The rule: 20 CFR 678.305 — What is a comprehensive one-stop center? · 20 CFR 678.310 — What is an affiliated site? · California EDD — Office Locator
Concord America`s Job Center of California / East Bay WorksComprehensive center
Phone: 925-671-4500
4071 Port Chicago HighwaySuite 250Concord, CA 94520about 5.1 miles away
Hours: M-F 8:30 am-5:00 pm
Has a veterans' representative
East Oakland Neighborhood Career CenterAffiliate site
Phone: 510-568-8349
7200 Bancroft AvenueSuite 140Oakland, CA 94605about 13.9 miles away
Hours: Monday - Thursday 8:30 a.m.-4 p.m., Friday 9 a.m.-4 p.m.
The Unity Council Career & Resource CenterAffiliate site
Phone: 510-535-6101
1900 Fruitvale AvenueOakland, CA 94601about 14.2 miles away
Hours: Monday - Friday 9:00am-5:00pm
Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →