IT Support Technician
Abram Friedman Occupational Center-LAUSD · Los Angeles, CA
- Cost
- $1,210
- Length
- 4 weeks
- Working 6 months later
- Not reported
Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.
What happened to people who took this
No outcomes reported for this program
About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.
The jobs this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Shrinking -2.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.
Trains for more than one job. The outlook shown is the weakest of them.
Where California publishes a separate figure for Los Angeles-Long Beach-Glendale MD (Los Angeles County), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.
Computer Network Support Specialists
Job ads may call this: Network Specialist · Network Technician · Systems Specialist · Network Technical Analyst
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
Show 4 more things this job involves
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Provide telephone support related to networking or connectivity issues.
- Typical pay in California
- $81,407per yearLos Angeles-Long Beach-Glendale MD: $77,830
- Projected openings
- 9,510Los Angeles-Long Beach-Glendale MD: 2,180
- Projected change
- +5.8%
- Usually needs
- Associate's degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
What people in this job actually studied
Most common: Four-year degree — 37% of the people doing this work.
California says this job usually needs: Associate's degree. 36% of the people doing it went less far than that.
- No high school diploma
- 1%
- High school diploma
- 11%
- Started college, no degree
- 24%
- Two-year degree
- 15%
- Four-year degree
- 37%
- Master's degree
- 11%
- Doctorate or professional degree
- 1%
This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.
Computer User Support Specialists
Pay, hiring, and what people studied
Job ads may call this: Help Desk Analyst · Computer Support Specialist · Technical Support Specialist · Computer Tech (Computer Technician)
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Typical pay in California
- $81,797per yearLos Angeles-Long Beach-Glendale MD: $73,698
- Projected openings
- 44,720Los Angeles-Long Beach-Glendale MD: 9,930
- Projected change
- -2.2%
- Usually needs
- Some college, no degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
What people in this job actually studied
Most common: Four-year degree — 37% of the people doing this work.
California says this job usually needs: Some college, no degree. 12% of the people doing it went less far than that.
- No high school diploma
- 1%
- High school diploma
- 11%
- Started college, no degree
- 24%
- Two-year degree
- 15%
- Four-year degree
- 37%
- Master's degree
- 11%
- Doctorate or professional degree
- 1%
Program details
This is a hybrid or blended program providing both in-person and online instruction.
This competency-based course prepares students for entry level positions as Information Technology Support Technicians. Instruction includes orientation and safety, introduction to hardware and DOS, electricity and power, main system board, hard disk drive and solid state drive, installation of a hard drive, memory, monitors, peripherals, basic networking, Windows operating system (OS) and installtion of Windows 10 or later, MAC and Chrome OS, troubleshooting skills and employability skills. The competencies in this course are aligned with the California High School Academic Content Standards and the California Career Technical Education Model Curriculum Standards.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
The place to ask is an America's Job Center of California
A comprehensive center is where all the required partner programs can be reached; an affiliate site offers some of them. California's Employment Development Department directs people to CareerOneStop's finder to locate one. Contacting a center before traveling is worth it — the state notes that its own staff are not physically present at every location.
The rule: 20 CFR 678.305 — What is a comprehensive one-stop center? · 20 CFR 678.310 — What is an affiliated site? · California EDD — Office Locator
Vernon-Central/LATTC WorkSource CenterComprehensive center
Phone: 213-763-5951
400 W. Washington Blvd., Los Angeles, CA 90015 (Primary Site)Los Angeles, CA 90015about 0.1 miles away
Hours: Mon-Fri 8:30am - 5:00pm
Has a veterans' representative
Veterans AJCCAffiliate site
Phone: 626-375-6792
1816 S. Figueroa St.4th FloorLos Angeles, CA 90015about 0.7 miles away
Hours: Monday - Friday 8am - 4:30pm
Has a veterans' representative
Downtown/Pico-Union WorkSource Center, Pacific Asian Consortium in EmploymentComprehensive center
Phone: 213-353-1677
1055 Wilshire BlvdSuite 900ALos Angeles, CA 90017about 1.5 miles away
Hours: Monday - Friday 8:30 a.m.-4:45 p.m. (Evenings by appointment only)
Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →