Certificate in Hospitality and Tourism Management
SF State, College of Professional & Global Education · San Francisco, CA
- Cost
- $13,740
- Length
- 30 weeks
- Working 6 months later
- Not reported
Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.
What happened to people who took this
No outcomes reported for this program
About a third of California programs report nothing. That is a fact about the program's reporting, not evidence that it works or does not.
The jobs this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Trains for more than one job. The outlook shown is the weakest of them.
Where California publishes a separate figure for San Francisco-San Mateo-Redwood City MD (San Francisco and San Mateo Counties), it appears beneath the statewide one. Statewide stays the headline: people who train here do not necessarily work here.
Food Service Managers
Job ads may call this: Banquet Manager · Kitchen Manager · Catering Manager · Restaurant Manager
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
Show 4 more things this job involves
- Keep records required by government agencies regarding sanitation or food subsidies.
- Schedule staff hours and assign duties.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Typical pay in California
- $79,573per yearSan Francisco-San Mateo-Redwood City MD: $84,098
- Projected openings
- 59,280San Francisco-San Mateo-Redwood City MD: 5,590
- Projected change
- +10.1%
- Usually needs
- High school diploma or equivalent
Getting in
- Experience needed first
- Under 5 years in a related job
- Training after you are hired
- Under a month
Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
What people in this job actually studied
Most common: High school diploma — 29% of the people doing this work.
California says this job usually needs: High school diploma or equivalent. 9% of the people doing it went less far than that.
- No high school diploma
- 9%
- High school diploma
- 29%
- Started college, no degree
- 27%
- Two-year degree
- 10%
- Four-year degree
- 20%
- Master's degree
- 4%
- Doctorate or professional degree
- 0.9%
This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.
Lodging Managers
Pay, hiring, and what people studied
Job ads may call this: Hotel Manager · Night Manager · Resort Manager · Rooms Director
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Greet and register guests.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
Show 3 more things this job involves
- Monitor the revenue activity of the hotel or facility.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Manage and maintain temporary or permanent lodging facilities.
- Typical pay in California
- $78,241per yearSan Francisco-San Mateo-Redwood City MD: $95,985
- Projected openings
- 6,370San Francisco-San Mateo-Redwood City MD: 430
- Projected change
- +1.6%
- Usually needs
- High school diploma or equivalent
Getting in
- Experience needed first
- Under 5 years in a related job
- Training after you are hired
- None
Employers usually expect some time in a related job as well as the training. Ask the provider what their graduates did before they were hired.
What people in this job actually studied
Most common: Four-year degree — 33% of the people doing this work.
California says this job usually needs: High school diploma or equivalent. 5% of the people doing it went less far than that.
- No high school diploma
- 5%
- High school diploma
- 18%
- Started college, no degree
- 23%
- Two-year degree
- 10%
- Four-year degree
- 33%
- Master's degree
- 10%
- Doctorate or professional degree
- 2%
Program details
This program provides in-person instruction only.
The certificate is focused on food service, lodging, recreation/resort business, and is also practically oriented toward skills and occupations.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
The place to ask is an America's Job Center of California
A comprehensive center is where all the required partner programs can be reached; an affiliate site offers some of them. California's Employment Development Department directs people to CareerOneStop's finder to locate one. Contacting a center before traveling is worth it — the state notes that its own staff are not physically present at every location.
The rule: 20 CFR 678.305 — What is a comprehensive one-stop center? · 20 CFR 678.310 — What is an affiliated site? · California EDD — Office Locator
Chinatown Centralized Job CenterAffiliate site
Phone: 415-677-7500
601 Jackson StreetGround FloorSan Francisco, CA 94133about 0.9 miles away
Hours: Monday - Friday 9 a.m. - 5 p.m.
Goodwill Centralized Job CenterComprehensive center
Phone: 415-575-4570
750 Post StreetGoodwill of the San Francisco BaySan Francisco, CA 94109about 1.3 miles away
Hours: Monday - Friday 10:00am-4:00pm
Has a veterans' representative
EDD Workforce Service - San Francisco Civic CenterAffiliate site
Phone: 415-749-7503
801 Turk StreetEDD BuildingSan Francisco, CA 94102-3117about 1.9 miles away
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Has a veterans' representative
Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →