Computer Support Specialist - Desktop Support Tech
Antelope Valley Adult School · Lancaster, CA
- Cost
- $900
- Length
- 36 weeks
- Working 6 months later
- 24%
Program names, program descriptions and occupation titles appear here in English, because that is the only language the federal and state records publish them in. Everything else on this page is translated.
What happened to people who took this
- People enrolled
- 43
Small group — treat with caution
- Finished the program
- 59%Based on 17 peopleTypical California program: 85% of 1,951 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
- Working 6 months later
- 24%Typical California program: 69% of 1,690 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
- Earnings in one quarter after
- $14,000A single quarter of earnings, roughly three months, not a yearly salary. Do not compare it directly with the yearly pay shown for the occupation.Typical California program: $10,900 of 1,339 reportingThat median pools every California program that reported this measure, whatever its length, credential, or field, and leaves out the ones that reported nothing. It is a reference point, not a rating of this program.
The jobs this trains for
This describes the jobs people do, not the classes this program teaches. It comes from the U.S. Department of Labor, which asks people already doing the work. The Department publishes it in English only, so the job names and the sentences below stay in English on this page.
Shrinking -2.2%
California projects this job will shrink over the next ten years. Fewer openings may mean a harder search.
Trains for more than one job. The outlook shown is the weakest of them.
No regional figures for this program's city
Lancaster is not one of the metropolitan or rural areas California names when it publishes wages and openings. A neighbouring area's figures would look exactly like a correct answer, so none are shown and the statewide figures stand alone. About half of California's programs are in this position.
Computer Network Support Specialists
Job ads may call this: Network Specialist · Network Technician · Systems Specialist · Network Technical Analyst
Some of what people in this job do. The Department rates how important each one is, and they appear in that order.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
Show 4 more things this job involves
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Provide telephone support related to networking or connectivity issues.
- Typical pay in California
- $81,407per year
- Projected openings
- 9,510
- Projected change
- +5.8%
- Usually needs
- Associate's degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
These are the federal government's answers for the occupation, not rules this provider sets. California publishes the same two answers for every one of these jobs.
What people in this job actually studied
Most common: Four-year degree — 37% of the people doing this work.
California says this job usually needs: Associate's degree. 36% of the people doing it went less far than that.
- No high school diploma
- 1%
- High school diploma
- 11%
- Started college, no degree
- 24%
- Two-year degree
- 15%
- Four-year degree
- 37%
- Master's degree
- 11%
- Doctorate or professional degree
- 1%
This counts people already doing this job, across the whole United States. Every other figure on this page is California's, and the federal government publishes no state version of this one. It is what people happen to have, not a rule about who gets hired. A small row does not mean you would be turned away, and a large one is not a promise of a job.
Computer User Support Specialists
Pay, hiring, and what people studied
Job ads may call this: Help Desk Analyst · Computer Support Specialist · Technical Support Specialist · Computer Tech (Computer Technician)
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Typical pay in California
- $81,797per year
- Projected openings
- 44,720
- Projected change
- -2.2%
- Usually needs
- Some college, no degree
Getting in
- Experience needed first
- None
- Training after you are hired
- 1 to 12 months
What people in this job actually studied
Most common: Four-year degree — 37% of the people doing this work.
California says this job usually needs: Some college, no degree. 12% of the people doing it went less far than that.
- No high school diploma
- 1%
- High school diploma
- 11%
- Started college, no degree
- 24%
- Two-year degree
- 15%
- Four-year degree
- 37%
- Master's degree
- 11%
- Doctorate or professional degree
- 1%
Program details
This program provides online instruction, e-learning, or distance learning only.
A program that prepares individuals to provide technical assistance support and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts information systems networking operating systems computer hardware the Internet software applications help desk concepts and problem solving and principles of customer service.
Someone else may be able to pay for this
This program was on California's Eligible Training Provider List when the state last reported it to the U.S. Department of Labor (2026-08-04). Programs on that list can be paid for through an Individual Training Account. Listings are renewed periodically and can lapse, so a program listed when the state last reported may not be listed today. Ask before you rely on it.
The place to ask is an America's Job Center of California
A comprehensive center is where all the required partner programs can be reached; an affiliate site offers some of them. California's Employment Development Department directs people to CareerOneStop's finder to locate one. Contacting a center before traveling is worth it — the state notes that its own staff are not physically present at every location.
The rule: 20 CFR 678.305 — What is a comprehensive one-stop center? · 20 CFR 678.310 — What is an affiliated site? · California EDD — Office Locator
Antelope Valley AJCCComprehensive center
Phone: 661-726-4128
1420 West Avenue ILancaster, CA 93534about 1.2 miles away
Hours: Monday - Friday, 8:00am - 5:00pm
Has a veterans' representative
Palmdale AJCC-Affiliate to Antelope Valley Comprehensive AJCCAffiliate site
Phone: 661-265-7421
38510 Sierra HighwayPalmdale, CA 93550about 9.7 miles away
Hours: Monday - Friday 8:00am - 5:00pm
Has a veterans' representative
American Job Center of California - MojaveAffiliate site
Phone: 661-824-7835
2340 State HWY 58Mojave Employment Services (Dept. of Human Services)Mojave, CA 93501about 22.6 miles away
Hours: Monday - Friday 8:00a..m.-4:00 p.m.
Distances are straight-line, so the drive is longer. Call before you travel: opening hours here are as the federal directory published them, and the state notes its own staff are not present at every location.
Find a center anywhere in California, and check what is on the list today:
CareerOneStop — American Job Center Finder (U.S. DOL) · California EDD — Office Locator · California EDD — Eligible Training Provider List
How this gets paid for, and what to ask →
Whether a person can have a program paid for is decided by their local workforce development board and the America's Job Center staff who interview them — not by this site, and not by the training provider. California has 45 local workforce development areas and each sets its own policies, so the answer can differ between two people in neighboring counties. Nothing here is a promise of funding or a determination of eligibility.
The rules cited here, and the state and federal sites linked to, are published in English.
How this site gets its figures, and what they do not tell you →